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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ellen Weaver

Ellen Weaver

April 25, 2025

5  out of  5
rating by Ellen Weaver
"The best!"
We responded:
"Gee, thanks, Ellen! I think you're the best. Hope you are enjoying that grandbaby."
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S Willeford

April 24, 2025

5  out of  5
rating by S Willeford
"Jeremy and his team are top notch. No one else I would trust more in the DFW metroplex."
We responded:
"Thank you, Sean. It means a lot to me personally that you trust us with your insurance."
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Bill Wimberley

April 22, 2025

5  out of  5
rating by Bill Wimberley
"State Farm is always very responsive to any needs that arises concerning our properties or vehicles. We appreciate Jeremy Normand and his staff."
We responded:
"Thank you so much for the positive feedback, Bill. Your loyalty as a customer (for so many years) means so much to us."
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Caleb Esskew

April 8, 2025

5  out of  5
rating by Caleb Esskew
"I recently had the pleasure of working with William at State Farm, and I can't recommend him enough! William took the time to thoroughly explain my options, ensuring I understood every detail of my policy. His knowledge and professionalism were evident as he answered all my questions with patience and clarity. What really stood out to me was his genuine care for my needs. He wasn't just trying to sell me a policy; he truly wanted to find the best coverage for my situation. After having the pleasure to speak with him, I felt confident and well-informed about my insurance choices. If you're looking for someone who is dedicated and knowledgeable, William at State Farm is the person to see!"
We responded:
"Wow, Caleb! We really appreciate you and your loyalty. William works hard and strives to do his best by his customers. "
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Mitovieiye Asita

March 21, 2025

5  out of  5
rating by Mitovieiye Asita
"Getting this insurance was a nice and easy process. William explained everything to me and worked with my needs."
We responded:
"Thank you so much for the positive feedback. William works hard to make the process smooth and get you the best coverage for the best price."
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Luz Vazquez

March 5, 2025

5  out of  5
rating by Luz Vazquez
"Amazing service thank you for helping me today"
We responded:
"It was our pleasure & we hope to serve you for many years to come. "
Profile photo of L

L

March 4, 2025

5  out of  5
rating by L
"Definitely recommend, prices are amazing shout to Willams definitely helped me get full coverage for two cars at a great prices. Thank you guys."
We responded:
"Thank you! William and I appreciate the feedback and the shout out! We'll keep working to keep you happy."
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Lady Redwine

March 4, 2025

5  out of  5
rating by Lady Redwine
"I’ve been with this agency since 2008 never a bad a experience and they are always extremely helpful"
We responded:
"So glad to hear it! It has been a pleasure serving you."
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Mohammad Haroon Sultani

February 28, 2025

5  out of  5
rating by Mohammad Haroon Sultani
"Thank you William for your service."
We responded:
"So happy that you sent this review. William works hard to find customers like you."
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James Warren

February 26, 2025

5  out of  5
rating by James Warren
"Easy and quick! Recommended +1"
We responded:
"Thank you,sir. We appreciate your business. "
Profile photo of Kevin Kanouse

Kevin Kanouse

February 21, 2025

5  out of  5
rating by Kevin Kanouse
"Timely response, attentive to my requests, new car added to policy in no time. Great service!"
We responded:
"Thanks for the nice review, Bishop. I always enjoy hearing from you."
Profile photo of Mokhalad Raad

Mokhalad Raad

February 13, 2025

5  out of  5
rating by Mokhalad Raad
"He was very good Person"
We responded:
"Thank you for working with us. Wills enjoyed getting to know you and reviewing your insurance needs. "
Profile photo of Mary Stack

Mary Stack

February 7, 2025

5  out of  5
rating by Mary Stack
"This car insurance company sends insurance updates without bombarding the customer with loads of emails. The price is fair and they seem eager to please."
We responded:
"Thanks so much for the review. We appreciate the feedback. We want to remain your carrier and if you need anything, let us know."
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Stephanie Green

January 27, 2025

5  out of  5
rating by Stephanie Green
"Great customer service!! We love the Norman Family!!"
We responded:
"Thank you, Stephanie. You are a rockstar client and we really appreciate your business!"
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Little Miss lewis

January 23, 2025

4  out of  5
rating by Little Miss lewis
"A little pricey but overall good company and great customer service"
We responded:
"Thank you for taking the time to leave a review! We understand that price is an important factor when it comes to choosing an insurance provider, and we appreciate your feedback. We strive to provide competitive pricing while maintaining the highest quality of service. We're glad to hear that you had a positive experience with our customer service team. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing our company!"
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stephanie lopez

January 23, 2025

5  out of  5
rating by stephanie lopez
"Great customer service!"
We responded:
"Thank you, Stephanie. Berenize really enjoyed visiting with you."
Profile photo of Camelia Adkins

Camelia Adkins

December 29, 2024

5  out of  5
rating by Camelia Adkins
"I like how they Worked with me when I reached out to them. I was pleased with the coverage, and the price that I received. The agent was really nice, and followed up with me anytime I needed answers about anything. I really do appreciate the services, and my agent."
We responded:
"Thank you! Call us anytime."
Profile photo of Deryus Sherman

Deryus Sherman

December 9, 2024

5  out of  5
rating by Deryus Sherman
"William did a superb job! In and out experience!👌🏾🔥"
We responded:
"Thank you so much. William really works hard to make his customers happy."
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Arnest

November 19, 2024

1  out of  5
rating by Arnest
"Unbelievably the worst experience I have ever had in my lifetime of dealing with an auto insurance agent, especially after 3 years with them. Response to reply: Wonders shall never end… Lol🤭 How about you check between April 28, 2020 - April 28, 2023?!! See attached screenshots for easy reference, and your confirmation, I hope your records will now start showing. Thank you 🙏🏼"
We responded:
"Thank you for taking the time to share your feedback with us. I've looked at customer records going back two years and I do not see where you have been insured with us. We value your input, but we are not sure how to respond. Please reach out to me directly so that I can assist."
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Lorena Marin

November 5, 2024

5  out of  5
rating by Lorena Marin
"Omar was great and efficient at helping me with my auto and renters insurance! I received all of my paperwork in a timely manner and the entire process of getting a new insurance company with State Farm was the easiest transaction I ever made! 👍"
We responded:
"Thank you so much for this kind review. Omar really works hard taking care of our customers, answering questions, and helping them secure discounts. "
Profile photo of Sam Coleman

Sam Coleman

October 28, 2024

5  out of  5
rating by Sam Coleman
"William has been a pleasure to work with and I have been very happy with his service!"
We responded:
"Thank you, Sam. Wills is working really hard to help our clients."
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Omar Cardoza

October 25, 2024

5  out of  5
rating by Omar Cardoza
"Great customer service!!"
We responded:
"Thanks, Omar. We have really enjoyed getting to know you and your brother."
Profile photo of Lisa Torres

Lisa Torres

October 25, 2024

5  out of  5
rating by Lisa Torres
"Great agents & very friendly!!"
We responded:
"Thank you for the review, Lisa. You must have worked with Carl. He is a gentleman and works hard for our policyholders."
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Karen Marroquin

October 25, 2024

5  out of  5
rating by Karen Marroquin
"Jeremy is an awesome state farm agent i have ever had.. plus all his staff is so helpful and caring. GREAT OFFICE TO DO BUSINESS WITH!"
We responded:
"Thank you, Karen! That means a lot coming from you because I know you have high customer service expectations based on the work you do for your clients!"
Profile photo of Gabriela Bojorquez

Gabriela Bojorquez

October 25, 2024

5  out of  5
rating by Gabriela Bojorquez
"Jeremy Normand's team is the best of the best! They helped me with best deals for my home and auto insurance. They even answered all my questions as a first time home buyer! Berenice was really sweet and helping me understand my insurance. William kept me up to date with the transitions. Yay team!"
We responded:
"Wow, Gabriela. I really appreciate your kind words and I know that Wills and Berenize both loved orking with you."